Caroline prides herself on the level of personal contact she offers her clients wanting to guide them through the whole compensation process from beginning to end.
Some of Caroline’s career highlights have been assisting a cyclist who was knocked off his bike by the wing mirror of a lorry to recover 1.5m from the Motor Insurers Bureau via their Untraced Drivers Scheme which enabled him to relocate to an adapted bungalow and enjoy on-going care and treatment. His family did not know it would be possible to recover damages when the offending vehicle was untraced until they contacted Caroline.
Caroline also acted for many women who were the victims of a subsequently disgraced medic who was ultimately struck-off when they had seriously substandard cosmetic procedures undertaken at local private clinics and hospitals.
Caroline manages several Court of Protection patients with their compensation funds going forward after settlement, when head injuries have made them incapable of managing their own affairs.
The original Cycle Accident Solicitors, Cycle Aid was founded in 1988 by a specialist personal injury solicitor Simon Holt and his then junior partner. They went their separate ways in the mid nineties. Simon Holt joined in partnership with Caroline Marchbank-Caunce and Susan Ayre and they and their team assisted cyclists for over 30 years to recover damages, making them one of the longest running practices in this field with vast experience at their finger tips. In 2020 following Simon and Susan's retirement, Caroline teamed up with HDP Solicitors and now leads Cycle Aid with an experienced team of personal injury and accident specialists.
Cycle Aid recognise that cyclists do not have the same access to legal advice and assistance as, say a motorist who can contact his or her insurers or brokers for guidance.
Helping cyclists recover compensation across England and Wales, Cycle Aid operate a freephone helpline in an effort to change this.
The Cycle Aid freephone helpline is open 24 hours a day, and provides cyclists with free initial advice from a qualified solicitor or legal executive. Cycle Aid can answer your questions, discuss your potential claim, explain the process, and help you decide what to do in the days following your cycling accident.